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Download and install updates to the computer Basic Input Output System (BIOS). This process is also known as 'flashing the BIOS'. Updating the BIOS is recommended as standard maintenance of the computer. It can also help to improve computer performance, provide support for hardware components or Windows upgrades, or install specific BIOS updates.
CAUTION:
Only install BIOS updates from HP. Installing the BIOS incorrectly can prevent the computer from starting or being recovered. If your computer is managed by an IT service, contact them for the correct update process.
For business computers such as ProBook, EliteBook, and ZBook models, your company IT department or local IT service might manage BIOS settings. Confirm that the updated BIOS version is compatible with your company's deployment environment.
Updating the BIOS automatically using Device Manager in Windows
To automatically update the system firmware (BIOS) to version F.03 (or later) using Device Manager, follow the steps in this section.
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Search for and open Device Manager.
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Expand Firmware.
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Double-click System Firmware.
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Select the Driver tab.
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Click Update Driver.
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Click Search automatically for updated driver.
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Wait for the update to download and then follow the on-screen instructions.
Update the PC with HP Support Assistant
Use HP Support Assistant to find and install updates, including BIOS updates, for your computer with Windows.
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In Windows, search for and open HP Support Assistant, or click the app icon
in the taskbar.
If the app is not installed on your computer, download the latest version from the HP Support Assistant website.
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On the My Dashboard tab, find your computer, and then click Updates.
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Wait while HP Support Assistant analyzes the system.
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After the analysis completes, select the listed updates, download and install the updates, and then follow any on-screen instructions.
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If prompted, restart the computer, and then close the tool.
Updating the BIOS manually from within Windows
Install a BIOS update when Windows opens and you have internet access.
Gathering the required information about your computer BIOS
To find the correct BIOS update, get the computer product name and number, motherboard ID, BIOS version, and processor name.
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Using the notebook keyboard, press the fn and esc keys to open the HP System Information utility.
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In Windows 10, you might need to download HP System Information from the Windows store.
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If the key press combination does not work, go to Find product and serial numbers for HP PCs, printers, and accessories for more information on obtaining product information.
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Write down the Product name, Product number, Motherboard ID, BIOS version, and Processor name.
Preparing your computer for the BIOS update
To prevent possible problems, close any open applications, and temporarily disable antivirus software and BitLocker before updating the BIOS.
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Make sure the power cord is connected to the notebook. Keep it connected during the BIOS update process.
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Close any open applications.
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Temporarily disable your antivirus software. In Windows, search for and open Security and Maintenance settings, and then click Security to access virus protection settings.
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Temporarily disable BitLocker drive encryption. In Windows, search for and open Manage Bitlocker. Click Suspend protection, and then click Yes. Be prepared and have the BitLocker recovery key available.
CAUTION:
If BitLocker is not disabled, the next time you restart the computer the BitLocker key might not be recognized. If you do not know the BitLocker recovery key, you might lose data or need to reinstall Windows.
Installing the BIOS update
Download and install a BIOS update from the HP website.
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Go to the HP Software and Driver Downloads page.
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Navigate to the product page for your computer.
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Select BIOS from the list that displays, and then review any available BIOS updates.
CAUTION:
Read the Details section to confirm that the BIOS update is more recent then the one installed and that it applies to your computer. Installing the wrong BIOS could cause your computer to stop working.
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If you do not see a BIOS update listed for your computer, no update is currently available.
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If there are multiple BIOS updates available, identify the motherboard installed on your computer using the information from the System Information utility.
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If you find a BIOS update, click Download. If HP Download and Install Assistant displays, select Download only, and then click Next. Click Save to save the BIOS update file on your computer.
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Browse to the folder or desktop where you saved the downloaded BIOS update file, and then double-click the file name (example: sp12345) to start the installation.
The computer might beep, turn off and on the display or cooling fans, or display a blinking power light. This is normal.
CAUTION:
Do not turn off or restart the computer until the update process completes.
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Click Yes on the User Account Control screen.
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On the InstallShield Wizard window, click Next.
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Select I accept the terms in the license agreement, and then click Next.
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On the HP BIOS Update and Recovery window, click Next.
Note:
Windows that display during the update process might vary depending on your computer.
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Select Update, and then click Next to prepare the update.
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Click Restart Now to install the update.
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On the HP BIOS Update screen, click Apply Update Now, or wait for the update to start automatically.
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Wait while the BIOS update installs. The computer displays the installation progress.
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When prompted, click Continue Startup, or wait for the computer to restart automatically. It might take a few minutes for the computer to restart.
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When the lock screen displays, sign in to your computer.
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If Bitlocker was suspended, search Windows for bitlocker, and then click Resume Protection.
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Re-enable your antivirus software.
Updating the BIOS manually from a USB flash drive (outside of Windows)
If Windows does not open, use a second working computer with Internet access to download the BIOS update. Copy the update file to a USB flash drive and install it on the original computer.
CAUTION:
If BitLocker protection is enabled on your computer, the BitLocker recovery key is required to start your computer after the BIOS update. Windows might need to be reinstalled if you do not have the key or the key is not recognized after the update.
Getting the computer BIOS information when Windows won't start
To find the correct BIOS update, obtain the original computer’s product name and number, system board ID, processor type, and BIOS version number.
Note:
Your BIOS utility might look different, but the steps are the same.
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Turn on the original computer with the issue, and then immediately press the Esc key repeatedly until the Startup Menu opens.
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Press the f10 key to open BIOS Setup. The Main tab displays system information.
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Write down the Product Name, Product Number, System Board ID, Processor Type, and BIOS Version number.
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Press the f10 key to exit the BIOS, and then turn off the computer.
Set up the BIOS update on a USB flash drive
Use a second computer with internet access to create a BIOS recovery USB flash drive.
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Insert a blank USB flash drive into an available port on the second computer.
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Go to the HP Software and Driver Downloads page.
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Navigate to the product page for your computer.
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Select BIOS from the list that displays, and then review any available BIOS updates.
CAUTION:
Read the Details section to confirm that it applies to the computer. Installing the wrong BIOS could cause the computer to stop working.
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If you do not see a BIOS update listed for your computer, no update is currently available.
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If there are multiple BIOS updates available, identify the motherboard or system board installed on your computer using the information from the System Information utility.
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If you find a BIOS update, click Download. If HP Download and Install Assistant displays, select Download only, and then click Next. Click Save to save the BIOS update file on your computer.
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Browse to the folder or desktop where you saved the downloaded BIOS update file, and then double-click the file name (example: sp12345) to start the installation.
The computer might beep, turn off and on the display or cooling fans, or display a blinking power light. This is normal.
CAUTION:
Do not turn off or restart the computer until the update process completes.
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Click Yes on the User Account Control screen.
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On the InstallShield Wizard window, click Next.
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Select I accept the terms in the license agreement, and then click Next.
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If a Location to Save Files window displays, click Next.
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In the HP BIOS Update and Recovery window, click Next.
Note:
Windows that display during the update process might vary depending on your computer.
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Select Create Recovery USB flash drive, and then click Next.
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Select your USB flash drive, and then click Next.
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Wait while the BIOS files copy to the USB flash drive.
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When the message The recovery flash drive was created successfully displays, click Finish.
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If necessary, click Cancel to close the update utility.
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Remove the flash drive from the computer.
Update the BIOS with a USB flash drive
Use the Hardware Diagnostics UEFI on the original computer to update the BIOS.
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Turn on the original computer, and then immediately press the esc key repeatedly, about once every second, until the Startup Menu opens.
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Press the f2 key to open the Hardware Diagnostics UEFI menu.
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Make sure that the power cord is connected to the notebook. Keep it connected during the BIOS update process.
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Insert the USB flash drive that contains the BIOS update into an available USB port on the notebook.
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Click Firmware Management or BIOS Management.
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Click BIOS Update.
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Click Select BIOS Image to Apply.
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Click HP_TOOLS-USB Drive.
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Click Hewlett-Packard.
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Click BIOS.
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Click Current.
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Select the BIOS update file that matches the System Board or Motherboard ID. The ID has a "0" before the board ID (Example: 02291.bin).
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Click Apply Update Now. Type the administrator password if prompted.
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Wait while the BIOS update installs.
CAUTION:
Do not turn off or restart the computer until the update process completes.
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When prompted, click Restart System, or wait for the computer to restart automatically. It might take a few minutes for the computer to restart.
Note:
If the update fails, a failure screen displays with additional information. The system might run an automatic BIOS recovery after restarting. Do not attempt to turn off the computer if this happens.
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When the lock screen displays, sign in to your computer.
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FAQs
What does it mean when your laptop says HP BIOS update? ›
An available BIOS update resolves a specific issue or improves computer performance. The current BIOS does not support a hardware component or a Windows upgrade. HP Support recommends installing a specific BIOS update.
Should I do HP notebook system BIOS update? ›This process is also known as 'flashing the BIOS'. Updating the BIOS is recommended as standard maintenance of the computer. It can also help to improve computer performance, provide support for hardware components or Windows upgrades, or install specific BIOS updates.
Why is my computer doing a system BIOS update? ›BIOS updates have the capability of correcting problems occurring with your computer hardware that cannot be fixed with drivers or an operating system update. You can think of a BIOS update as an update to your hardware and not your software.
How do I fix HP BIOS update failure? ›- Make sure that your laptop is plugged into a power source and the battery is charged. ...
- Try the BIOS update again. ...
- Check for any error messages. ...
- Try a different BIOS update.
Any additional BIOS/Firmware updates will be completed after restarting your computer. If any of these updates are available for your computer, it may take up to 20 minutes to install it when it has restarted. Please make sure your power cable remains plugged in and that you have time for this update to complete.
Why does my HP laptop keep booting into BIOS? ›If your computer keeps booting to BIOS, the issue may be triggered by the incorrect boot order. Just go to check if there is an appropriate boot device available in BIOS. If you find it, set the disk as the primary boot option. If your hard drive listed under boot device cannot be found in BIOS, change this hard disk.
How long does a BIOS update take? ›Regardless of the installation method, a BIOS update can take around five minutes. It's important not to power down or restart your PC until the process is complete. Check the manufacturer's instructions to see if an LED on the motherboard will signal the end of the update.
Is it safe to update system BIOS? ›Is it safe to update BIOS? Each motherboard model requires its own BIOS version, so an incorrect or even a slightly different BIOS version can cause major problems. If something goes wrong such as a computer losing power during the update, it can eventually brick your computer and cost hundreds to repair.
How often does HP BIOS update? ›Usually in the first year or two after a machine is released HP posts new updates every few months or as needed to address issues found later. Once a laptop reaches about 2 yrs old there may not be any unless some critical security issue is found like the recent Spectre/Meltdown vulnerabilty.
How do I stop BIOS update? ›- Right click Star menu>Device Manager.
- Under the “Firmware” tab, right click on “MS-1XXX SBIOS Ver. XXX” and select “Uninstall Device”.
- Warning message>Select "Delete the driver software for this device".>Click Uninstall.
What happens if you mess up BIOS update? ›
If there is an abrupt interruption in the BIOS update, what happens is that the motherboard may become unusable. It corrupts the BIOS and prevents your motherboard from booting.
What happens if the system shuts down while updating the BIOS? ›What happens if the computer shuts off during a BIOS update? It bricks. The BIOS is the software which has to get the computer up and running, and if the power goes off with only half of that software installed, the only way to revive it is to replace the BIOS chip on the motherboard.
Can you recover from failed BIOS update? ›If your motherboard does not have a recovery jumper, switch, or dual BIOS feature, you may still be able to recover from a failed BIOS update using a bootable USB or CD. You will need another working computer and a USB flash drive or CD with the correct BIOS file and a BIOS flashing utility on it.
What causes BIOS failure? ›If the BIOS on your computer becomes corrupted, the computer fails to boot to Windows. The BIOS can be corrupted during normal operation, through environmental conditions (such as a power surge or outage), from a failed BIOS upgrade, or damage from a virus.
Why would my laptop do a BIOS update? ›BIOS updates generally don't boost performance, but they can fix bugs related to specific hardware or add compatibility for new devices. Motherboard manufacturers warn against updating your motherboard if your PC is working normally.
Does HP BIOS update delete files? ›Updating the BIOS will not delete your files because updating BIOS has no relation to your data on a hard drive. However, if the installation of a new version of BIOS fails, it might damage your computer and result in data loss.